1. End-Users:

An End-User is either an employee or contractor who works for the organization and who does not have administrator or approval rights. This type of user can perform the below functions:

  • Request and track access to enterprise resources for self and others

  • Review and follow-up on requested accesses

  • Add self proxies

  • Report a problem to support team members

Below are several End-Users, their login credentials, and their direct managers:

User Type

User Name

User Login

User Password

Users Manager

Employee

Tyler J. Johnson

tyler

nopass

Johanna B. Fisher

Employee

Jack M. Heidt

jack

nopass

Johanna B. Fisher

Employee

Clifford V. Wesson

clifford

nopass

Kevin E. Gadsden

Employee

Arnold M. Lee

arnold

nopass

Kevin E. Gadsden

Contractor

Aaron V. King

aaron

nopass

Melinda B. Brandon

Contractor

Linda R. Ropes

linda

nopass

Melinda B. Brandon

Contractor

Mary T. Hairston

mary

nopass

Melinda B. Brandon

2. Managers:

A Manager is an employee who works for the organization and who has approval functions for their direct subordinates. This type of user can perform the below functions:

  • All functions of an End-User

  • Take action on tasks to approve requests for access and removals of access

  • Take action to certify or remove access for a user

Below are several Managers and their login credentials:

User Type

User Name

User Login

User Password

Manager

Johanna B. Fisher

johanna

nopass

Manager

Kevin E. Gadsden

kevin

nopass

Manager

Melinda B. Brandon

melinda

nopass

 

3. Administrators:

An Administrator is an employee who works for the organization and has administrative rights. This type of user can perform the below functions:

  • All functions of an End-User

  • Setup email configuration

  • Manage applications, entitlements, roles, certifications, workflows, collections, email templates, and the registration process

  • View reports and analytics

  • Create custom forms

Below are several Administrators and their login credentials:

User Type

User Name

User Login

User Password

System Administrator

Charles E.Snyder

charles

nopass

System Administrator

Douglas K. Palmer

douglas

nopass

System Administrator

Byron M. Welsh

byron

nopass

 

4. Access Managers:

An Access Manager is an employee who works for the organization and is a policy maker, responsible for managing access related changes within the application. This privilege is provided to a user when they have the role "Access Manager" assigned to them. This type of user can perform the below functions:

  • All End-User functions

  • Approve application and role modifications

  • Approve custom forms, workflows, service requests, and new certification definition creation and modifications

  • Approve new user creation and other user life cycle modifications of the user

Below are several Access Managers and their login credentials:

User Type

User Name

User Login

User Password

Access Manager

Luis A. Divito

luis

nopass

Access Manager

Edward R. Gorman

edward

nopass

Access Manager

Jerome A. Smith

jerome

nopass

 

5. Approval Group Users:

Approval Group Users are used for approving requests which have varying levels of approval. This means, depending how the approval process is set up, multiple people within the organization may need to approve the request before it is granted to the beneficiary. When this happens, you will need to login with different approver credentials to claim and approve the request. This type of user can perform the below functions:

  • All End-User functions

  • Approve requests for their specific approval group

Below are several Approval Group Users and their login credentials:

User Type

User Name

User Login

User Password

Approver Group 1

Daniel D. Kent

kent

nopass

Approver Group 2

Frank M. Jack

frank

nopass

Approver Group 3

Edward R. Gorman

edward

nopass

 

6. Manual Fulfillers:

Manual Fulfiller, are used when on-boarding disconnected applications. When an application is disconnected, a Manual Fulfiller would manually add the user to the application. They are IT personnel, who are part of the IT department, responsible for creating an account after the approval process of a request. This type of user can perform the below functions:

  • All End-User functions

  • Approve manual fulfillment requests for disconnect applications

Below are several Manual Fulfillers and their login credentials:

User Type

User Name

User Login

User Password

Manual Fulfiller

Justin P .Deleon

justin

nopass

Manual Fulfiller

Travis J. James

travis

nopass

Manual Fulfiller

Brain S. Mauck

brain

nopass