IDHub can be used by all stakeholders within an organization, who will need access to specific applications at some point. The CEO may need accounting and sales application access on a high level, whereas door security and a receptionist may require physical access to enter the organization through a touch-pad application, like a fingerprint scanner. That being said, IDHub is used primarily by three types of users:

  • End-Users
  •  Administrators
  •  Operators
  •  Resource Owners and Certification Managers (coming soon)


User Details


End-Users

An End-User is either an employee, contractor, or manager who works for the organization and who does not have administrator or approval rights. This type of user can perform the below functions:

As an Employee or Contractor (non-manager):

  • Request and track access to enterprise resources for self and others

  • Review and follow-up on requested accesses

  • Add self proxies

  • Report a problem to support team members

As a Manager:

  • All functions of an End-User

  • Take action on tasks to approve requests for access and removals of access

  • Take action to certify or remove access for a user

*Note: End-Users typically do not require technical expertise to become familiar with the functions within IDHub user interface consoles, and to be able to navigate and manage the applications.


 Administrators

An Administrator is an employee who works for the organization and has administrative rights, with the ability to manage IDHub and configure applications, workflows etc. This type of user can perform the below functions:

  • All functions of an End-User
  • Setup Email Configuration
  • Manage Applications, Entitlements, Roles, Certifications, Workflows, Collections, Email Templates, and the Registration Process
  • View Reports and Analytics
  • Create Custom Forms

*Note: Administrators require some technical expertise to become familiar with the functions within IDHub user interface consoles, and to be able to navigate and manage the applications.


Operators

Operators are typically highly technical employees who are generally part of an organization's IT Team. This type of user can perform the below functions:

  • Create a new IDM instance: On-premise users
  • Install & Register IDHub
  • Perform Quick Setup of IDHub
  • Perform Initial Data Load
  • Configure and Maintain IDHub and services
  • Schedule Backup & Restoration
  • Perform IDHub Upgrades
  • Establish Connections for Applications
  • Validate Automatic Provisioning
  • Manage Applications

*Note: Operators require high technical expertise to become familiar with the functions within IDHub user interface consoles, and to be able to navigate and manage the applications.


Upcoming User Base

IDHub is currently a three user-base IDM System. Additional users will be available in the near future:

  • Resource Owners : these users will be in control of only their added applications
  • Certification Managers: these users will be in control of only certification related administration
  • Both users will be a subset of our current administrator functions